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Privacy Policy

This privacy policy discloses the practices for www.Windows Support(Iconnect Soft Solution).tk to protect privacy. From herein, the "Service" is defined as the user support services owned and operated by windows support. Submitting your information on our website constitutes acceptance of this Privacy Policy

INFORMATION COLLECTION AND USE

windows support is the sole owner of the information collected through the web site phone mail. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. windows support collects information from the users at several different points on our Web site.

a) Personal Information
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the windows support Service user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E mail address, Postal address, Personal identifier etc.). windows support will use your contact details to contact you regarding the product and or services you have requested. This includes re registration renewal notifications, special offers, and surveys on improving our service.

b)Computer System Information
I)We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. In order to use the windows support Service user must first complete the registration form. During registration user is required to give user contact information (such as First and Last name, E mail address, Postal address, Personal identifier etc.). windows support will use your contact details to contact you regarding the product and or services you have requested. This includes re registration renewal notifications, special offers, and surveys on improving our service.

II) Remote Access while requesting supports you may request for the problem to be resolved by taking control of your computer. windows support uses qualified tools which allow user to grant control of user computer to an expert remotely over the Internet, so that the expert can diagnose or correct problems. Experts are not allowed to use the Remote Access software until and unless they have received adequate training in its use, and user have consented to grant control. In addition, experts will not use Remote Access tools to obtain confidential or sensitive information stored on user computer or network, deliberately destroy information on user computer or network, or cause user to experience system problems.

III) Diagnostic Tool Some windows support online diagnoses application may collect a wide variety of useful information about the state of a computer system and the applications on it. This information is packaged into a document containing all the essential details needed by windows support and is sent securely over the Internet to the windows support server. windows support analyzes this information to help diagnose and solve end user problems. Information collected by the windows support application will not contain any sensitive information such as Web sites visited, e mail messages, e mail addresses sent to, passwords, profiles, etc.

Use of the Remote Access and Diagnoses applications is also subject to the terms of use in the respective software license agreements

c) Live Help Session Records
windows support is the sole owner of the information collected through the web site phone mail. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. windows support collects information from the users at several different points on our Web site.

d) Cookies
windows support is the sole owner of the information collected through the web site phone mail. We will not sell, share, or rent this information to others in ways different from what is disclosed in this policy. windows support collects information from the users at several different points on our Web site.

e) Sharing
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

f) Log Files
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

g) Surveys & Contests
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.

2) SECURITY
This Web site takes every precaution to protect information of users. When user submits sensitive information via the Web site, user information is protected both on line and off line.

When our registration form asks user to enter sensitive information (such as credit card number), the information is encrypted and is protected with the best of the encryption software. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Microsoft Internet Explorer becomes locked, as opposed to un locked, or open, when User is just 'surfing'.

While we use encryption to protect sensitive information online, we also do everything in our power to protect user information off line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees use password protected screen savers when they leave their desk. When they return, they must re enter their password to re gain access to user information. Furthermore, ALL employees are kept up to date on our security and privacy practices. Every quarter, as well as any time new policies is added, our employees are notified and or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment.

In situations that are required by law, we may disclose some information about our users to law enforcing officers.

3) SUPPLEMENTATION OF INFORMATION
In order for this Web site to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.

For example, to determine our user's creditworthiness, we may use their name and other related information to request a credit report. Once we determine user creditworthiness, this document is destroyed.

a) Special Offers We send all new members a welcoming e mail to verify password and logon name. Established members will occasionally receive information on products, services, special deals, and newsletters.

b) Correction Updating Personal Information If user personally identifiable information changes (such as user zip code), or if User no longer desire the Service, we will Endeavor to provide a way to correct, update or remove User personal data provided to us. This can be done at the Profile page..

c) Notification of Changes windows support reserves the right to update this Privacy Policy at any time by posting changes online without notice to you. The most current version of the Privacy Policy can be reviewed by clicking on the "Privacy Policy" hypertext link located on our Web site http://www.Windows Support(Iconnect Soft Solution).us. It is your responsibility to refer to this Privacy Policy before submitting any information on the website. Submitting your information after such changes to the Privacy Policy constitutes acceptance of those posted changes.

d) If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify user via e mail. We will use information in accordance with the privacy policy under which the information was collected.

We will not be sharing your email-id and other contact details with any third party. However, we may use your email id on the testimonial page.

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